Title Sponsor

Sponsors

The Devon Tourism Awards offer sponsors a range of year-round sponsor benefits, including media coverage, industry profile, communications with business, networking and business development opportunities with Services for Tourism Ltd.

There are a range of sponsorship options ranging from £500 to £3,000.  For more information please contact Robin Barker, Services for Tourism Ltd, at rbarker@services4tourism.co.uk or 07870 397438

Confirmed sponsors to date are:

Title Sponsor

Hoseasons

Established in 1944, Hoseasons is one of the UK’s leading self-catering accommodation specialists, with more than 31,000 places to stay in coastal and countryside settings throughout Britain and Europe. From lodges and parks, to boats, cottages and apartments, the company offers the widest available range of self-catering holidays in the UK. Hoseasons accommodates over 1.5 million holidaymakers and more than 88,000 pets every year. www.hoseasons.co.uk; www.Facebook.com/Hoseasons; @hoseasons

Devon is undoubtedly a jewel in the crown when it comes to the company’s portfolio of UK destinations, with 65 park and lodge locations attracting hundreds of thousands of visitors to the county each year.

www.hoseasons.co.uk


Sponsors & Partners

St Austell Brewery

Founded in 1851 by Cornishman Walter Hicks, today St Austell Brewery remains 100% independent and family owned. St Austell Brewery operates a growing and diverse business.

Our brewery in St Austell produces many of the region’s most popular beers for sale in pubs, bars and supermarkets in Cornwall, Devon, across the UK and also overseas.

It’s not just about our own beer; St Austell Brewery is also the South West’s leading wholesale supplier to the licensed hospitality sector, delivering beers, lagers, ciders, wines, spirits and soft drinks to nearly 5000 bars, restaurants, hotels, pubs and clubs in South West England. Indeed company founder Walter Hicks, began as a maltster and wine merchant and today our Walter Hicks Wine business still provides a key component of our offer.

www.staustellbrewery.co.uk


Beco Energy

Beco are a small company, full of energy and driven by a big commitment to provide high quality renewable and energy efficiency energy services including Solar PV, Wind, LED Lighting and Voltage Optimisation.

We are delighted to be offering, through our partnership with SW Tourism Awards, complementary energy audits.  Allow us to analyse your energy needs and we will provide you with fully costed report detailing savings, ROI and carbon reduction.  

We will also check your eligibility to join the fast-growing number of new customers who are enjoying free installation of Voltage Optimisation equipment.

All businesses benefit from cutting costs.  Challenge Beco to reduce your energy spend and CO2.    Now there’s something every MD can smile about!

@becouk

www.becouk.com/


Accord Marketing

With 30 years’ experience in the travel, tourism and hospitality, Accord is an independent marketing agency based in North Devon.

Experts in devising and delivering campaigns that drive brand awareness, increase consumer interest and, most importantly, secure bookings - we work with a wide range of self-catering brands, cottage companies, visitor attractions, leisure and theme parks, tourist boards and hotels.

From initial strategy, through to branding and positioning, demographic targeting and campaign planning, it’s our job to brilliantly blend creativity, content and innovation into award-winning campaigns.

Experienced, flexible and energetic, clients come to us for ideas, service and results. 

Twitter - @accordmarketing

www.accordmarketing.com


Dartington Crystal

Since 1967 Dartington has created inspired choices in crystal and glass for the home and to give as gifts. Many of our original glass makers were brought to Devon from Sweden, so it’s no wonder that Dartington has an elegant, clean design style. We hope our products are admired but it’s worth remembering that every piece is designed to be used and enjoyed.

50 years later, Dartington is the only crystal factory remaining in the UK and our crystal collection continues to be hand made at our Torrington factory, set in the rolling hills of North Devon. As well as fine lead crystal, Dartington also offers you hand made glass collections – designed in England and crafted to our high quality standards by chosen European suppliers. Great value and supreme durability are provided in selected machine made drinkware designs in lead free crystal.

www.dartington.co.uk


MiHi Digital

MiHi Digital works with businesses of all sizes across Devon and Cornwall to help them achieve more from the internet.

We put great people, products and services in front of their customers. How do we do that? By taking the time to understand your business, what makes it tick and who buys from you.

We then deliver the services best suited to your needs; the ones that are going to deliver the best return on investment. If it won’t work we won’t be suggesting it.

Whether you’re a novice, new to online marketing or a seasoned pro, we’d like to discuss how we can help take your web presence to a new level.

www.mihidigital.co.uk


Plymouth Business School

Plymouth Business School’s Department of Tourism and Hospitality delivers teaching across a number of programmes, including Tourism Management and Hospitality Management, as well as more specialist courses such as Events Management and Cruise Management.

Staff within the Department also undertake exciting and innovative research covering such subjects as: genocide heritage; tourism and crime prevention; tourism employability; and the development of tourism and heritage related narratives. Plymouth staff have also published articles in top-rated tourism journals such as the Annals of Tourism Research and Tourism Management.

The department has strong links with industry, reflected in part by the Plymouth University Hotel School, and boasts a number of opportunities for students to study a foreign language alongside their degree, thus equipping them for the exciting world of international tourism and hospitality.

www.plymouth.ac.uk


Accounting & General

With extensive experience in the tourism sector, Accounting & General offer accountancy and tax services for businesses in Devon and the South West.

We prepare annual accounts, and complete self assessment or corporation tax returns for clients operating as either sole trade or partnership businesses or limited companies – with annual turnover from £35k to £6m. We also deal with all Companies House record keeping and filing.

We are also able to provide commercial and operational support to leisure industry businesses, such as hotels, pubs, guest houses, restaurants, holiday parks, attractions and retailers.

www.accountingandgeneral.co.uk


VisitDevon

Tourism is the largest revenue generator in Devon. 90% of visitors to the county are domestic visitors, with the majority being independent and not coming through the travel trade. More than 465,000 visits were made to Devon by international visitors alone in 2015 – more than a 5% rise over 2014. This resulted in a total expenditure of nearly £164m, with an average spend per visit of £352. Around 25% of the workforce in the county relies on tourism in some way. Tourism is crucial to the economy and prosperity of Devon. Visit Devon CIC exists as the destination marketing organization for Devon, with the aim of making Devon the place to visit.

www.visitdevon.co.uk


Welcome to Excellence - South West

Welcome to Excellence is the the leading provider of customer service skills training in the UK.

Why do you need customer service training? In today’s competitive markets, customer service determines the winners and losers.

As the leading deliverer of customer service training in the tourism, leisure and hospitality sectors, Welcome to Excellence is also now seen as the way forward by retail businesses, transport providers, local authorities, universities and many other organisations for which quality customer service is critical.  Options include the highly rated 'Welcome Host Gold', 'Welcome All' and 'Exceeding Visitor Expectations' courses, available in-house or through open courses, plus a range of more sector-specific courses.

If entering the Awards, always refer to these and other courses booked by your staff.

Welcome to Excellence


Owens Coffee

Owens love coffee, especially sustainably sourced coffee.  We started roasting in 2010 and from day one we have insisted on using the finest, 100% organic and Fair trade beans. Since then we have been perfecting our technique in our dedicated roastery in South Devon. 

Our award winning coffee is always roasted to order in our Loring Roaster and we are meticulous about the freshness and flavour of each and every bean.

We love to work with businesses who care about fresh, sustainable produce, Owens are delighted to be sponsoring this years awards for Best Cafe category!

www.owenscoffee.com


Brittany Ferries

Brittany Ferries is a maritime company born out of a will to connect the coastal regions of North-Western Europe - developing trade and tourism amongst the destinations we serve.

Founded in 1972 by Breton farmers wanting to export cauliflowers and artichokes, our distinct origins have developed into a major transport network linking UK, France, Spain and Ireland as well as a significant in house tour operation. But the principles of regional economic development, social enterprise with long-term commitment, are still central to our vision today and for the future.  

In the current season Brittany Ferries is operating seven cruise ferries, two économie ships (both chartered) one high speed craft and one freight-only (also chartered). The proposition is one of a premium but affordable service offering customers a choice of more convenient and relaxing journeys in pleasant surroundings.

By sailing to and from ports further west (including Plymouth and Poole), there can be savings in both driving time and distance compared to other surface travel options for many travellers. The onboard experience offers attentive service and style with high quality dining, boutique shopping, elegant bars and lounges, with a choice of well-appointed cabins on most routes.

brittany-ferries.co.uk


NFU Mutual

Our network of specialist local Agents work extensively with the hospitality and retail industries - everything from local coffee shops to a chain of restaurants or food stores and urban chic hotels.

We understand that your business could be impacted by a number of issues - cyber attacks, damage to your property, the loss of a major supplier or customer, the loss of a key person through illness, or an outbreak of food poisoning. But you’re not alone. Your NFU Mutual Agent can help you plan for the unexpected and get you back on your feet should things go wrong.

The right insurance starts with the right conversation. Contact our local Agent today by visiting nfumutual/branches

www.nfumutual.co.uk


Ignyte Ltd

Ignyte Ltd is a sales agency offering telephone and face-to-face sales by a team of experienced salespeople across a range of business sectors and profiles.

The team pride themselves on their professional yet conversational approach to the sales process, understanding the client’s needs and objectives while ensuring that they are aware of the return on investment and opportunity for their business. Customer service is a key driver to the team and we always ensure that our customers are given the correct tools to make an informed decision.

www.ignyte-uk.co.uk


CHRISTIE & CO

Christie & Co are the leading advisors in the sale, acquisition and valuation of all categories of hotel and leisure businesses and have provided advice to clients within our specialist sectors for over 80 years. In 2017, the South West team won the coveted EGi Overall Top Agent award in the Hotels and Leisure sector for the region. This industry accolade is awarded to the advisor that sells the most leisure related business and it is the eighth year in a row we have won it in the South West, illustrating our pedigree and knowledge of these markets.

Our coverage extends to 15 offices throughout the UK, 14 mainland European offices and a Asia desk which offers our clients exposure to this huge market and its increasing appetite for the UK leisure sectors.

We offer unrivalled local and national expertise to both private and corporate operators alike. In each of our offices, we employ a team of experts, with both sector-specific experience and local knowledge.

www.christie.com


Stephens Scown LLP

Stephens Scown LLP is an award-winning legal firm with offices in Exeter, Truro and St Austell. It has over 290 staff, including more than 50 partners, and is one of the largest law firms in Devon and Cornwall, offering a broad range of expert business and personal legal services, as well as expertise in a number of key market sectors including holiday parks, food and drink, agriculture, renewable energy and mining.

Founded in 1938, Stephens Scown is consistently ranked highly in the UK’s top two independent legal guides, Chambers and Legal 500 and was named one of the Sunday Times 100 Best Medium Sized Companies to Work For 2018, ranked at number 33 – the fourth consecutive year they have made it into the top 100. Clients range from individuals to SMEs, FTSE and international companies.

www.stephens-scown.co.uk


South West Water Business

The South West has a proud record of being at the forefront of tourism’s need to have a positive impact on the beautiful environment we promote and enjoy. Part of the challenge in ensuring that our region stays special is to manage our precious resources sensitively and effectively.

South West Water Business is dedicated to business customers in the South West Water region. We pride ourselves on exemplary customer services – 97% of our customers are happy with their interaction with us.

From retailers to farmers, hoteliers to holiday park owners, we're here for all South West businesses. Our aim is to help you save water and money and to operate more efficiently without any fuss or disruption; after all, you've got your own business to run. Since 2011 we’ve helped business customers save over £4m from their water bills. We can help you too.

If you’d like support or help or require a free water audit to ensure you’re not wasting water and paying to much for your bill, please contact Andrew.Phillipe@pennonwaterservices.co.uk.

www.swwbusiness.co.uk


Hotel Perfect

At Hotel Perfect we don’t just sell software, we use our collective experience and extensive knowledge of technology to bring you an all-encompassing hospitality package. Our range of products include a Property Management System (PMS), Direct Online Booking Engine, Channel Management, Hospitality EPoS, Dashboard Reporting, Guest Relationship Management and an array of tools to help maximise revenue and increase efficiency. A well-established company based in the South West providing specialist IT solutions to the hospitality industry throughout the UK.

www.hotelperfect.co.uk


Forthglade

Forthglade have made natural dog food in the heart of Devon since 1971, using only the finest ingredients sourced from the UK where ever possible.  With both complementary and complete foods, each with exceptionally high meat content, the nourishing recipes are hypo allergenic and free from junk and fillers. Forthglade is proud to make wholesome delicious meals for pets that is tail-waggingly good.  For further information visit our website

www.forthglade.com


eviivo

eviivo only works with independent hosts and hoteliers, providing B&B and hotel booking software for anyone with rooms to sell and a story to tell. We provide the original all-in-one booking suite for over 6,600 properties across the UK. eviivo suite helps you manage bookings from your website and all the leading travel sites (Expedia, Booking.com, TripAdvisor etc.) in just one click, while staying in control of your rates and policies. Confirm bookings and take payment anytime, anywhere, on any device. You can even save thousands of pounds on essentials for running your business with exclusive offers from eviivo marketplace.

eviivo.com


VICKERY HOLMAN

As one of the most established and well respected firms of Surveyors, Vickery Holman deliver property consultancy services across the South West. With offices in Truro, Plymouth, Exeter and Bristol they deliver local expertise within the region to their regional and national clients. Regulated by the Royal Institution of Chartered Surveyors their local experts offer a full range of services and specialise within the leisure industry to provide:-

  • Valuation for secured lending, accounting and tax purposes;
  • Business rates consultancy for hotels, holiday parks and self-catering complexes;
  • Service charge administration and management for commercial property and holiday parks
  • Building surveying services including surveys for purchase, project management and planned maintenance and new developments.

www.vickeryholman.com


Quality in Tourism

Quality in Tourism has been relaunched as an independent accreditation service, offering grading, mystery shopping and specialist tourism and hospitality expertise.

Our experienced team have worked in various tourism and hospitality roles, giving them a true empathy and understanding of the issues within the industry. From mystery customer visits and website reviews to RevPar and marketing analysis, we work with our members to offer practical help and assistance, with the aim of driving additional sales and increasing profit.

Our assessor team can star rate your property without the prescriptive standards of other schemes, recognising your quality and its appeal to customers, without insisting on outdated physical measures irrelevant to your customers. Our entry level scheme gives assurances to your customers, ir is appropriately named Safe Clean & Legal TM. We offer special accolades to help you promote your properties to customers looking for your particular offerings.

Our experience, expertise and insight into the industry allows us to respond to current trends and assist members to deliver what the customer actually wants.

www.qualityintourism.com


Source trade show

The Source is the South West’s biggest and best trade show for anyone with a serious interest in speciality foods, quality drinks, profitable catering and inspired hospitality. Taking place on Wednesday 6th and Thursday 7th of February 2019, at Westpoint, Exeter, it’s the only show you need to visit, as everything a food business could possibly require is here, all under one roof - from the mainstream to the specialist, from raw ingredients to high quality food service products, furniture to EPoS, kitchen design to business services. Inspiration, advice and culinary innovation will once again be on display in the In-toto Demonstration Kitchen, and the successful and growing Westcountry Tourism Conference will be running alongside Source, with two ½ day events bringing together leading tourism businesses and industry experts.

This must-attend show is jam packed with great stuff - inspiring fresh ideas, exciting new products, game-changing innovations, thought provoking demonstrations and invaluable expert insights.  It also offers wonderful opportunities to get face-to-face with people who can help move your business forward.  Equally important, where food and drink is concerned, it enables you to taste, smell, touch and get a really close look at what’s available.  If you have an appetite for success you absolutely have to experience this event for yourself!

www.thesourcetradeshow.co.uk


Westward M S

With over 30 years experience in managing publicity campaigns, we are the leading regional marketing distribution company providing an in-depth service through the South West.

Whether you require a widespread campaign using a million leaflets, or a more targeted promotion using ten thousand, we provide unrivalled experience and can offer friendly, specialist advice from industry experts regarding your distribution.

www.westwardmarketing.co.uk


Clockwork Marketing

Clockwork Marketing have spent a quarter of a century fuelling the growth of hospitality businesses, with a focus on independent hotels.

They understand the critical aspects of hospitality marketing, unfamiliar to industry outsiders, such as

  • How customers use hotel websites
  • Current hospitality marketing trends
  • Room yield and other industry KPIs
  • Channel Managers & booking engines
  • Google Analytics in relation to hotels and holiday parks
  • Shoulder months

Clockwork fuses this inside knowledge with ever creative marketing and unique growth strategies. The result? Businesses with strong personalities, clear voices and the right tools to convert interest into direct revenue.

In the digital world, Online Travel Agents are giants. Clockwork helps hotels take bookings back and strengthen their independence from the OTAs.

They are the marketing force behind some nationally respected tourism brands, and provide a complete service, including – web design, SEO, digital marketing, direct mail, email marketing, branding, marketing management (inc social media) and copywriting. 

www.clock-work.co.uk


Purple Cloud Consultancy

Purple Cloud Consultancy has considerable experience of delivering high quality training and offers a range of fun, innovative and inspirational training workshops.

  • As the South West delivery partner for the highly successful Welcome to Excellence programme we offer a range of flexible customer service workshops that can be tailored to any business, destination or sector
  • Providing the biggest opportunity for personal development in the South West through the ‘Art of Being Brilliant’ seminars, we offer the opportunity to boost happiness, performance and business by creating a positive environment
  • Working with some of the South West’s top trainers we are able to offer a range of bespoke courses covering topics such as Leadership & Management, Team Building, Communication, Performance Management and Business and Personal Skills Development
  • Offering a range of customer research packages to provide valuable insight into how to manage customer expectations, through the use of mystery shopping, staff surveys and customer feedback

www.purplecloudconsultancy.co.uk


Brewer & Bunney

A specialist laundry equipment supply company working within the tourism industry across the whole of the South West, providing complete on premise laundry solutions to Hotels, Spas, Caravan and Camping Sites and Leisure Parks.

Brewer & Bunney’s offer includes a free laundry audit with a cost benefit analysis, full scale drawings, supply of laundry equipment and laundry detergents which include a fully managed auto dosing system, installation and commissioning, extended warranties and after sales service with spare parts supply. The complete package can be combined within a fixed term Rental contract with absolutely no capital outlay.

www.brewerandbunney.co.uk