Sponsors & Partners

Agilysys helps properties optimise Return on Experience for guests and staff so they can achieve High Return Hospitality. Agilysys is the only hospitality software provider that synthesises data and workflows to elevate guest experiences and increase wallet share across a singular platform.

Knowing more about guests’ preferences provides personal, efficient service, leading to greater job satisfaction and retention. Guests who feel known do more, spend more and recommend more as champions of your property.

The Agilysys Hospitality Cloud™ combines core operational systems for property management, point-of-sale, and inventory and procurement with Experience Enhancers™ for mobile convenience and extensive digital interactions.

Sandridge Barton vineyard on the edge of the River Dart in Devon is located in the perfect terroir for growing grapes and thanks to a limestone ridge, is adding a hint of Burgundy to the production of their fine quality English wines.

The vineyard and winery has four decades of history and wine making knowledge and experience, however the name Sandridge Barton marks a new era for the celebrated Dart Valley winery & Sharpham Wine, which has moved across the river Dart to a new state of the art winery adjacent to the 32acre Sandridge Barton vineyard which has been producing grapes for Sharpham Wines for over a decade.

The award winning team already produces natural and vegan wines but they can now implement even more eco-friendly methods and have also converted the former dairy farm into a visitors centre, retail shop and café to attract wine lovers to the region.  Visitors are welcome at the existing Sharpham Wine visitor centre and café throughout 2021. From April 2022 visitors will also be welcome to enjoy wine tastings, tours and other events.

Destination Plymouth is a private/public sector partnership and formally recognised DMO for Plymouth, Britain’s Ocean City. Our role is to build a standout city brand that tells a unifying story to the world, focus on attracting talent to live, work and study here, encourage visitors to experience our place and raise self-pride within the city.

Our support includes product development, green tourism accreditation, marketing to UK, international, cruise and conference sectors, research and grant funding.

Anytime is an innovative online booking and management software, powering the outdoor holiday market around the clock. We support hundreds of campsites, holiday parks, glamping sites, motorhome hire businesses and holiday let agencies all around the UK. Our multi-accommodation focus is one of our key differentiators in this market, along with our reputation for having the fastest and highest quality support.

Save precious time with automation, live availability and payments, intuitive dashboard and reporting, and integrated guest services. Drive up sales using our carefully selected partnerships with leading distributors like campsites.co.uk, Cool Camping, Pitch Up, TXGB and Rentals United. If you need a new website, create one with our new drag and drop website builder – beautiful results with no need to code! Fully supported from our HQ in Cornwall, our cloud-based platform is mobile-friendly and is racked, stacked and packed with all the tools a busy holiday business needs to stand out and thrive

Travel Chapter is delighted to sponsor the Devon Winner of Winners award. As the home of holidaycottages.co.uk, one of the UK’s leading providers of self-catering holiday cottages, we take pride in our South West roots, and this is a wonderful opportunity to celebrate the dedicated and passionate people who work in the region’s tourism industry.

Our mission is to help holidaymakers find their happy place, while making property letting a rewarding experience for holiday home owners. We’re also committed to making a positive impact through responsible tourism, enjoying successful partnerships with the RSPB, Trussell, and The Marine Conservation Society.

Working with hospitality, tourism and leisure businesses, QiT provides the expertise and advice needed to quantify and improve business performance. From mystery shopping to quality assessment, sustainability reviews and market advice, our industry experts are available to share advice and guidance, benchmark businesses, and identify opportunities for improvement. We pride ourselves on looking at a business from the outside in, looking at it from a customer perspective, from a community perspective, from an employee perspective and from a competitive perspective.

Helping businesses become the best they can be. We are not inspectors, we are not auditors, we are your business support team and your cheerleaders rolled into one.

As one of the most established and well respected firms of Surveyors, Vickery Holman deliver property consultancy services across the South West. With offices in Truro, Plymouth, Exeter and Bristol they deliver local expertise within the region to their regional and national clients. Regulated by the Royal Institution of Chartered Surveyors their local experts offer a full range of services and specialise within the leisure industry to provide:-

Commercial sales, acquisitions as well as business rates consultancy for hotels, holiday parks and self-catering complexes;
Service charge administration and management for commercial property and holiday parks;
Valuation for secured lending, accounting and tax purposes;
Building surveying services including surveys for purchase, project management and planned maintenance and new developments.

Tozers are the award-winning leading lawyers when it comes to park law. As legal advisers to the British Holiday and Home Parks Association for over 65 years, we are at the cutting edge of legal developments affecting the parks industry. Our dedicated and experienced team advise parks businesses small and large, throughout England and Wales, on a wide range of issues.

We offer a comprehensive legal service for both our commercial and private clients, always staying one step ahead and seeking new perspectives, which is why we are one of the top-rated law firms.

We put our clients first. We’re Tozers, thoughtful legal partners for a changing world.

Tourism is a vital part of the Devon economy and we are here to support you , even when the weather is not behaving !

As a leading provider of high speed fibre broadband solutions and innovative fixed wireless access, Airband specialise in connecting businesses from remote areas through to busy urban areas. Anywhere that traditional infrastructure falls short, Airband can provide your business with better broadband , both inside and innovative wi-fi solutions outside

We partner with tourism businesses of all sizes, from B&B’s & hotels through to glamping , caravan & lodge parks. Our dedicated B2B services can be tailored to meet the unique demands of your operations

Dartington Crystal, founded in 1967 in Great Torrington North Devon, is the UK’s leading manufacturer of handcrafted crystal and glassware. Renowned for its high-quality, elegant designs, the brand combines traditional craftsmanship with contemporary style. Dartington produces a wide range of products, including wine glasses, vases, decanters, and giftware, all made with precision and skill by expert glassblowers. As one of the few remaining British glass manufacturers, it upholds a legacy of excellence, sustainability, and innovation. Dartington Crystal is a popular choice for special occasions, corporate gifts, and home décor, offering timeless pieces that blend beauty with functionality.

T-Stats Solutions is the only dedicated custom-built online tracking system for the tourism sector. We work with destination management organisations and councils across the UK helping them understand what is happening in their visitor economies, enabling them to make better marketing, planning and policy-making decisions.

We built and operate the South West Visitor Economy Hub (SWVEH), which covers the entire county of Devon, tracking accommodation occupancy, visits to attractions, footfall, visitor profile, events, weather, and much more. The SWVEH also tracks visitors through an ongoing survey generating detailed insight into trip profile and expenditure of travellers to the county.

Every drop of Salcombe Gin is created at our waterside distillery in South Devon, where tradition, craftsmanship and a spirit of adventure come together. Inspired by Salcombe’s shipbuilding past and its connection to the sea, we continue to make world class spirits in this unique coastal town.

Our award winning collection includes Start Point, a bold and refreshing classic London dry gin, and Rosé Sainte Marie, a delicate dry rosé gin that captures the essence of Southern France. Each expression is crafted with uncompromising care, designed to be enjoyed in the moment and shared with good company.

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PKF Francis Clark is a firm of chartered accountants and business advisers based in the South West.

We are passionate about the client being central to everything that we do and are constantly trying to exceed their expectations. Our vision is shared ambition – we take time to understand a client’s business and will work with them to achieve their goals, making sure that we provide the right specialist advice for their individual needs. We are renowned for our range of expertise across multiple specialisms and sectors, including the Leisure and Tourism sector. Our clients have one point of contact but enjoy the peace of mind that should they need advice on a specific specialist area, we have the expertise in-house to be able to help quickly and efficiently.

Established in 1919, the firm has grown to over 900 staff and 59 partners across nine offices (Bristol, Exeter, Plymouth, Poole, Salisbury, Southampton, Taunton, Torquay and Truro). We are a member of PKF, an international network covering 150 countries. Our membership has allowed us to better support our clients both here in the UK and around the world, especially those with international and cross border interests.

For the last 30 years, Curworthy Cheese has been made at Stockbeare Farm situated in the mid-Devon countryside under the shadow of Dartmoor. It is a perfect area for grass growing with its unique climate of rain and humidity.

The milk is sourced from Dunstaple Farm Holsworthy – a single herd grazed outside in the fields during the summer months. It is delivered early in the morning after milking has finished and pasteurised to make this award-winning cheese. Curworthy is a full-fat hard cheese with a creamy light buttery taste when young and developing into a full-flavoured mellowness when aged.  The curd after pressing overnight in traditional presses is then matured in special temperature-controlled ripening rooms.  No colouring or preservatives whatsoever are added – except salt which enhances the flavour and lengthens the cheese’s life.

Curworthy Cheese is available from all good specialist cheese shops and delicatessens. It is also available from country and agricultural shows and fairs in the South West along with local Farmers Markets. You can also buy online.

For over 40 years, Tamar Security has been safeguarding businesses and homes across Devon. Based in Exeter and covering the Southwest, we’re an independent business with a team of fully qualified and highly experienced fire and security engineers.

We install intruder alarms, fire alarms, fire extinuguishers, CCTV, and access control systems – everything you need to protect your business or home. In addition to installation, we also offer servicing and maintenance of new and existing security systems.

Whatever your security requirements, we offer a free, no-obligation consultation and survey.

DCW Ltd is an award-winning commercial waste management and recycling company, providing services across Devon. DCW offers customers a resilient and reliable waste and recycling solution.

For 30+ years, and recently acquired by SUEZ, DCW has provided bespoke waste solutions to local businesses, and customers benefit from cost effective, environmentally sustainable waste management solutions.

DCW offers free waste audits to Devon businesses which are looking to become more sustainable. The waste audits identify areas where businesses can improve and recommend services to help improve their environmental performance and ensure they are adhering to the emerging waste disposal regulations.

To find out more please contact sales@dcw.co.uk, www.dcw.co.uk, 01392 361300

Touch Stay transforms your traditional house manual or welcome binder into a sleek, digital format that’s simple to use and effortlessly customisable. Add your own logo and colours, and include as much content as you need – whether it’s text, photos, videos, or links. With features like AI assistant to populate the guides in no time, AI chatbot to quickly answer guest questions, and the upsell widget to offer more and earn additional income, Touch Stay takes your guest experience to the next level.

Share your digital guidebook seamlessly with your guests through your pre-arrival emails, allowing them to access all the essential information directly from their device.

Trowers has an impressing track record of supporting industry-leading clients in the South West tourism and leisure sector with all their legal needs from sales and purchases, restructuring and refinancing, diversification, employment, and dispute resolution.

Open for business since 1984, the Trowers Exeter office is a full-service law firm and the first point of call for many commercial and private clients in the region. We have a team of more than 170, led by 25 Partners in Exeter, with expertise covering all regional industries. Alongside our award-winning real-estate team, we specialise in corporate transactions, employment, construction, litigation, private wealth and planning.

Disability Together is the new name for Living Options Devon. We are a Devon-based charity working to create access and opportunity for Disabled people to live with more choice, control and independence. Over 10,000 people use our services every year – from wellbeing and peer support, to advice, training and advocacy.

The support and services we provide includes Countryside Mobility, advocacy, peer support, advice services, access auditing and disability, Deaf and autism training. Services are designed and delivered by people with lived experience of disability, so our employee and customer experience solutions are user-led.  

With over thirty five years’ experience supporting businesses to become inclusive, accessible, disability aware, and Deaf-friendly, we can help you become more inclusive for everyone.

Nicola’s Chocolate is an Exeter based bean-to-bar chocolate maker crafting elegant, ethical chocolate from scratch. We source fine cacao from small farms around the world and transform it into thoughtful bars and seasonal creations, using locally sourced inclusions. At Nicola’s, we believe in slow processes, bold flavours, and every small batch is crafted with love and meticulous attention.

We’re proud to support Devon’s vibrant food and tourism community and celebrate the creative businesses that make our region so special.

Handelsbanken is a local relationship bank, built on satisfied customers, financial strength and sustainable values. We support local communities across the country, helping individuals and businesses with their financial needs.

Our decentralised model means that each branch operates as a local business, so they can get to know their customers well and understand the local market and community. Our branches are empowered to make the key banking decisions for our customers.

We aim to be a responsible contributor to the communities we serve, and work to make a positive difference wherever we can for our customers, our people and the environment.

VoltShare provides simple and cost-effective EV charging solutions designed for hospitality and destination venues of any size. VoltShare’s unique ‘pay-as-you-go’ business model allows you to get a fully installed charger without restrictive decade-long property leases or subscription fees, and to generate additional revenues from every charge your visitors make. 

As more and more drivers switch to electric vehicles, having suitable charging facilities where they park their cars become a must-have, with many searching for destinations with this as a key filter. From independent self-catering properties, boutique hotels, tourist attractions to hotel groups and large pub companies, VoltShare is the ideal EV charging partner.

Securious helps businesses in the tourism and hospitality sector take payment by credit and debit cards safely and securely through effective PCI DSS compliance.

Based in the South West, we are the region’s only PCI Qualified Security Assessor company, meaning we can assess your compliance, provide expert guidance, and help you navigate the complexities of PCI DSS with confidence.

Additional services include penetration testing, cyber audits, and ISO 27001 consultancy to help you stay resilient against threats. With extensive experience, we can help you strengthen your security, avoid non-compliance fees, and maintain customer trust.

At Booking.com, we combine 20+ years of industry experience with continuous data-backed insights to provide you with the services, products and support you need to grow your business. That’s why we offer the tools, visibility and round-the-clock support you might not get on your own.

We’re proud to be the world’s number one accommodation site for bookings. More than 1.5 million room nights are booked on Booking.com every single day. With such a large customer base, we can help you reach a vast audience of potential guests, from every corner of the globe – meaning you have access to entire new markets, all in one place

The visitor economy sector in Devon generates over £2.3 billion annually in visitor spend, supporting over 50,000 jobs, which accounts for approximately 9% of all employment in the county. Each year, we record 23.4 million staying visitor nights (including both international and UK visitors) and 23.9 million day visits, generating £944 million in spend. The sector supports nearly 5,000 businesses.

Tourism is crucial to the economy and prosperity of Devon. Visit Devon CIC is working with other key partners within Devon on developing the newly Visit Britain accredited Local Visitor Economy Partnership, making it the county’s leading destination management organisation, representing and promoting Devon at local, regional, national, and international levels, with the aim of making Devon the place to visit.

Foxcombe Bakehouse has evolved over the years, it all began at my kitchen table on the family farm in rural Devon with me selling cakes at the local pannier market. Now here we are 25 years later selling Award-Winning Cakes, Biscuits and Sweet treats to many customers in the Southwest and beyond!

All of our delicious goodies are still made by hand using traditional recipes with only authentic ingredients and are packaged in eco-friendly packaging. Baking has been a passion of mine from a young age, and it is a pleasure to be able to share it with you.

It’s our mutuality which sets NFU Mutual apart. We’re owned by and run for you, over 900,000 members, and we work hard to protect your interests. From our 295 local agent offices offering personal service to our tailored quotes you can’t get on price comparison sites, your needs are at the heart of everything we do.

Gaining accolades is one way of being recognised for the high standards of customer service and cover which we provide. We take pride in the fact that many of our general insurance products have received recognition from third parties, demonstrating our commitment to providing a comprehensive level of cover.

But we’re not standing still. Supporting our communities is very important to us. We’re committed to helping protect the environment, championing rural communities, charities and businesses through events and initiatives, and continuing to offer the best care possible

Owens love coffee, especially sustainably sourced coffee. We started roasting in 2010 and from day one we have insisted on using the finest, 100% organic and Fair trade beans. Since then we have been perfecting our technique in our dedicated roastery in South Devon.

Our award-winning coffee is always roasted to order in our Loring Roaster and we are meticulous about the freshness and flavour of each and every bean.

We love to work with businesses who care about fresh, sustainable produce, Owens are delighted to be sponsoring this years awards for Best Cafe category!