The Devon Tourism Excellence Awards programme offers sponsors a range of year-round sponsor benefits, including web links media coverage, industry profile, communications with business, networking and business development opportunities with Services for Tourism Ltd.
There are a range of sponsorship options ranging from £500 to £5000. For more information please contact Robin Barker, Services for Tourism Ltd, at firstname.lastname@example.org or 07870 397438
Sponsors to date are:
Quality in Tourismwww.qualityintourism.com
Quality in Tourism has been relaunched as an independent accreditation service, offering grading, mystery shopping and specialist tourism and hospitality expertise.
Our experienced team have worked in various tourism and hospitality roles, giving them a true empathy and understanding of the issues within the industry. From mystery customer visits and website reviews to RevPAR and marketing analysis, we work with our members to offer practical help and assistance, with the aim of driving additional sales and increasing profit.
Our assessor team can star rate your property without the prescriptive standards of other schemes, recognising your quality and its appeal to customers, without insisting on outdated physical measures irrelevant to your customers. Our entry level scheme gives assurances to your customers, it is appropriately named Safe Clean & Legal TM. We offer special accolades to help you promote your properties to customers looking for your particular offerings.
Our experience, expertise and insight into the industry allows us to respond to current trends and assist members to deliver what the customer actually wants.
South West Water Businesswww.swwbusiness.co.uk
The South West has a proud record of being at the forefront of tourism’s need to have a positive impact on the beautiful environment we promote and enjoy. Part of the challenge in ensuring that our region stays special is to manage our precious resources sensitively and effectively.
South West Water Business is dedicated to business customers in the South West Water region. We pride ourselves on exemplary customer services – 97% of our customers are happy with their interaction with us.
From retailers to farmers, hoteliers to holiday park owners, we're here for all South West businesses. Our aim is to help you save water and money and to operate more efficiently without any fuss or disruption; after all, you've got your own business to run. Since 2011 we’ve helped business customers save over £4m from their water bills. We can help you too.
If you’d like support or help or require a free water audit to ensure you’re not wasting water and paying to much for your bill, please contact Andrew.Phillipe@pennonwaterservices.co.uk
Clockwork Marketing has spent a quarter of a century fuelling the growth of hospitality businesses, with a focus on independent hotels and holiday parks. They understand the critical aspects of hospitality marketing, unfamiliar to industry outsiders, such as:
- How customers use hotel websites
- Current hospitality marketing trends
- Room yield and other industry KPIs
- Channel Managers & booking engines
- Google Analytics relating to hotels and holiday parks
- Shoulder months
Clockwork fuses this inside knowledge with ever creative marketing and unique growth strategies. The result? Businesses with strong personalities, clear voices and the right tools to convert interest into direct revenue.
In the digital world, Online Travel Agents are giants. Clockwork helps properties take bookings back and strengthen their independence from the OTAs.
They are the marketing force behind some nationally respected tourism brands, and provide a complete service, including – web design, SEO, digital marketing, direct mail, email marketing, branding, marketing management (inc social media) and copywriting.
As the premier name in handmade crystal and glass, Dartington is well regarded and highly experienced in the supply of exclusive designs, business gifts and presentation pieces. As the only factory scale producer in the UK we have retained a unique manufacturing and service capability that is used by a wide range of businesses and organisations to create a truly lasting impression.
As a leading Devon brand Dartington Crystal are delighted to create and supply the Devon Tourism Award pieces.
Tourism is the largest revenue generator in Devon. 90% of visitors to the county are domestic visitors, with the majority being independent and not coming through the travel trade. More than 465,000 visits were made to Devon by international visitors alone in 2015 – more than a 5% rise over 2014. This resulted in a total expenditure of nearly £164m, with an average spend per visit of £352. Around 25% of the workforce in the county relies on tourism in some way. Tourism is crucial to the economy and prosperity of Devon. Visit Devon CIC exists as the destination marketing organization for Devon, with the aim of making Devon the place to visit.
Owens love coffee, especially sustainably sourced coffee. We started roasting in 2010 and from day one we have insisted on using the finest, 100% organic and Fair trade beans. Since then we have been perfecting our technique in our dedicated roastery in South Devon.
Our award winning coffee is always roasted to order in our Loring Roaster and we are meticulous about the freshness and flavour of each and every bean.
We love to work with businesses who care about fresh, sustainable produce, Owens are delighted to be sponsoring this years awards for Best Cafe category!
Ignyte Ltd is a sales agency offering telephone and face-to-face sales by a team of experienced salespeople across a range of business sectors and profiles.
The team pride themselves on their professional yet conversational approach to the sales process, understanding the client’s needs and objectives while ensuring that they are aware of the return on investment and opportunity for their business. Customer service is a key driver to the team and we always ensure that our customers are given the correct tools to make an informed decision.
Christie & Cowww.christie.com
Christie & Co are the leading advisors in the sale, acquisition and valuation of all categories of hotel and leisure businesses and have provided advice to clients within our specialist sectors for over 80 years. In 2017 and 2019, the South West team won the coveted EGi Overall Top Agent award in the Hotels and Leisure sector for the region. This industry accolade is awarded to the advisor that sells the most leisure related business and it is the eighth year in a row we have won it in the South West, illustrating our pedigree and knowledge of these markets.
Our coverage extends to 15 offices throughout the UK, 14 mainland European offices and a Asia desk which offers our clients exposure to this huge market and its increasing appetite for the UK leisure sectors.
We offer unrivalled local and national expertise to both private and corporate operators alike. In each of our offices, we employ a team of experts, with both sector-specific experience and local knowledge.
Westward M Swww.westwardmarketing.co.uk
With over 30 years experience in managing publicity campaigns, we are the leading regional marketing distribution company providing an in-depth service through the South West.
Whether you require a widespread campaign using a million leaflets, or a more targeted promotion using ten thousand, we provide unrivalled experience and can offer friendly, specialist advice from industry experts regarding your distribution.
Soundview creates marketing videos and Virtual Reality experiences for South West destination and tourism businesses using the latest cutting edge video, immersive, VR/360 and drone technology. We deliver award-winning promotional films that reach millions of global viewers. Whether for websites, television advertising campaigns, social media, events or immersive tours, we connect you with your customers.
By working closely with our clients, we ensure each film tells a unique story that reflects the quality of what`s on offer. We combine excellent storytelling, the latest innovations and the highest production values, to turn viewers into visitors.
"It was your video that made Tree Top Escapes a success in the first year...100% occupancy." Tree Top Escape, Millbrook Estate, North Devon.
"Thank you for a great job that has without a doubt has seen our bookings increase this year and been a very worthwhile investment." Petruth Paddocks,Campsite, Cheddar, Somerset.
To find out more contact Gareth on 01752 516038 07831548604 email@example.com
Sharpham Wine & Cheesewww.sharpham.com
Situated on the banks of the River Dart near Totnes in South Devon, our vineyards, winery and cheese dairy have been producing wines and a range of pasteurised and unpasteurised cheeses for over 35 years to local, national and international acclaim. By producing our own Red Tractor assured Jersey cow’s milk from our own cows and growing a range of carefully selected cool climate grape varieties in the vineyard, we are in control of production from start to finish. The results are individual, hand made wines and cheeses which have a special character and flavour that relates to this unique position in the South Hams area of Devon.
Thomas Westcott has the largest network of accountancy offices in the South West, with 30 partners and more than 250 staff operating from 17 offices.
Committed to outstanding, highly-customised client service, Thomas Westcott has been supporting businesses and individuals in the South West and beyond for more than 30 years. Offering comprehensive sector and service specialisms, the company acts for a diverse range of businesses. Its tourism and leisure team is proud to advise clients spanning the sector, from small local campsites and restaurants to multi-million pound holiday parks.
Bays Brewery is a multiple award winning, family run business based in Torbay, on the Devon coast. Our passion is to brew premium products using the finest local ingredients whilst supporting the community and protecting the environment.
Our products are delivered to pubs, restaurants and shops all over the South West and further afield which firmly establish us as one of the region’s top breweries.
Elavon has been a leader in processing payments, leveraging the world’s best technologies for our customers. We provide powerful payment solutions for all payment types and processing environments, ensuring that your business remains well connected.
A true spirit of discovery, Plymouth gin is a connoisseur’s gin boasting complex flavours and smooth texture underpinned by a rich and vibrant history. Hand-crafted and batch-made using the same recipe since 1793, the artisanal gin has continually been favoured amongst the world’s best bartenders as well as the British Royal Navy.
With a history dating back to the early 15th Century, encompassing the old Black Friar monks, the renowned Mayflower voyage to the New World and the iconic birth of the cocktail era, Plymouth gin is a historic spirit waiting to be discovered.
Club WiFi Networkswww.clubwifi.co.uk
Providing the South West with Superior Wifi Solutions for Holiday Park and Business owners for over 10 years and the network keeps growing.
By continually bringing more innovation and solutions to park owners, Clubwifi has shown its strength in customer retention year on year.
If you are looking for a Superior Wifi or Network Solution, then we would welcome the opportunity to discuss your needs and requirements. We work directly with Holiday Park and Business owners across the whole of the south west providing customers with a fully managed supported service using the very latest technology.
A unique and flexible skincare brand from natural and organic ingredients that harness the many therapeutic uses of plant essences and essential oils, not just for their topical benefits on the skin, but also for their effect on the mind and the body. The range is carefully structured so that the adaptogenic properties of the ingredients allow the individual products to be used separately and together, giving different levels of support for a variety of skin types.
Their range of courses for professional therapists aim to provide bespoke training for individuals and teams who wish to adapt their business to benefit from the growing interest in and demand for high quality natural and organic products.
Clockwork Audio Systemsclockworkaudio.co.uk/
Based in the South West of England and with over 30 years industry experience, we are able to provide complete production services for any type of event large or small including:
We also offer Commercial installation & sales, a range of Audio and Lighting equipment for sale and hire, Cables, Lamps, Tape, Fog/Haze fluids and Connectors.
Anytime Booking is your hub for tracking reservations, guest communications and travel website bookings all in one place. Built for campsites, glamping sites, holiday parks, motorhome hire and holiday letting agencies, we are a leading booking management software with the fastest response times in the industry.
Save precious time with automated emails, live availability and payments, intuitive dashboard and reporting, and integrated guest services such as e-marketing and text-messaging. Drive up sales using our partnerships with leading online travel agent channels like Campsites.co.uk, Pitch Up, Cool Camping, Airbnb and Booking.com.
Fully supported from our HQ in Cornwall, our cloud-based platform is mobile-friendly and is racked, stacked and packed with all the tools a busy holiday business needs to stand out and thrive.
Welcome to Excellencewww.purplecloudconsultancy.com/welcome-to-excellence
Welcome to Excellence is the the leading provider of customer service skills training in the UK.
Why do you need customer service training? In today’s competitive markets, customer service determines the winners and losers.
As the leading deliverer of customer service training in the tourism, leisure and hospitality sectors, Welcome to Excellence is also now seen as the way forward by retail businesses, transport providers, local authorities, universities and many other organisations for which quality customer service is critical. Options include the highly rated 'Welcome Host Gold', 'Welcome All' and 'Exceeding Visitor Expectations' courses, available in-house or through open courses, plus a range of more sector-specific courses.
If entering the Awards, always refer to these and other courses booked by your staff.
At Hotel Perfect we don’t just sell software, we use our collective experience and extensive knowledge of technology to bring you an all-encompassing hospitality package. Our range of products include a Property Management System (PMS), Direct Online Booking Engine, Channel Management, Hospitality EPoS, Dashboard Reporting, Guest Relationship Management; and an array of APPS and additional products and services to help maximise revenue and increase efficiency.
A well-established company based in the South West providing specialist IT solutions to the hospitality industry throughout the UK.
Forthglade have made natural dog food in the heart of Devon since 1971, using only the finest ingredients sourced from the UK where ever possible. With both complementary and complete foods, each with exceptionally high meat content, the nourishing recipes are hypo allergenic and free from junk and fillers. Forthglade is proud to make wholesome delicious meals for pets that is tail-waggingly good. For further information visit our website
Stephens Scown LLP is an award-winning legal firm with offices in Exeter, Truro and St Austell. It has over 290 staff, including more than 50 partners, and is one of the largest law firms in Devon and Cornwall, offering a broad range of expert business and personal legal services, as well as expertise in a number of key market sectors including holiday parks, food and drink, agriculture, renewable energy and mining.
Founded in 1938, Stephens Scown is consistently ranked highly in the UK’s top two independent legal guides, Chambers and Legal 500 and was named one of the Sunday Times 100 Best Medium Sized Companies to Work For 2019, ranked at number 44 – the fifth consecutive year they have made it into the top 100. Clients range from individuals to SMEs, FTSE and international companies.
Purple Cloud Consultancy has considerable experience of delivering high quality training and offers a range of fun, innovative and inspirational training workshops.
- As the South West delivery partner for the highly successful Welcome to Excellence programme we offer a range of flexible customer service workshops that can be tailored to any business, destination or sector
- Providing the biggest opportunity for personal development in the South West through the ‘Art of Being Brilliant’ seminars, we offer the opportunity to boost happiness, performance and business by creating a positive environment
- Working with some of the South West’s top trainers we are able to offer a range of bespoke courses covering topics such as Leadership & Management, Team Building, Communication, Performance Management and Business and Personal Skills Development
- Offering a range of customer research packages to provide valuable insight into how to manage customer expectations, through the use of mystery shopping, staff surveys and customer feedback
As one of the most established and well respected firms of Surveyors, Vickery Holman deliver property consultancy services across the South West. With offices in Truro, Plymouth, Exeter and Bristol they deliver local expertise within the region to their regional and national clients. Regulated by the Royal Institution of Chartered Surveyors their local experts offer a full range of services and specialise within the leisure industry to provide:-
Commercial sales, acquisitions as well as business rates consultancy for hotels, holiday parks and self-catering complexes;
Service charge administration and management for commercial property and holiday parks;
Valuation for secured lending, accounting and tax purposes;
Building surveying services including surveys for purchase, project management and planned maintenance and new developments.