The South West Tourism Excellence Awards programme offers sponsors and partners a range of year-round benefits, including web links, media coverage, industry profile, communications with business, networking and business development opportunities with Services for Tourism Ltd. Benefits start when we launch each spring, continuing for 12 months until the following spring.
There are a range of options ranging from £500 to £5000. For more information please contact Robin Barker, Services for Tourism Ltd, at email@example.com or 07870 397438
Sponsors & Partners to date are:
Quality in Tourismwww.qualityintourism.com
Quality in Tourism has been relaunched as an independent accreditation service, offering grading, mystery shopping and specialist tourism and hospitality expertise.
Our experienced team have worked in various tourism and hospitality roles, giving them a true empathy and understanding of the issues within the industry. From mystery customer visits and website reviews to RevPAR and marketing analysis, we work with our members to offer practical help and assistance, with the aim of driving additional sales and increasing profit.
Our assessor team can star rate your property without the prescriptive standards of other schemes, recognising your quality and its appeal to customers, without insisting on outdated physical measures irrelevant to your customers. Our entry level scheme gives assurances to your customers, it is appropriately named Safe Clean & Legal TM. We offer special accolades to help you promote your properties to customers looking for your particular offerings.
Our experience, expertise and insight into the industry allows us to respond to current trends and assist members to deliver what the customer actually wants.
All Sponsors & Partners
South West Waterwww.southwestwater.co.uk
South West Water is proud to sponsor this year’s Devon Tourism Awards.
In our beautiful region we want to lead the way to a sustainable water future for us all and to ensure that we can keep our rivers and streams flowing and nature thriving in our precious environment. With population growth and climate change there’s less water to go around. We’re doing everything we can to make sure there’s enough water for everyone, and we are pleased to collaborate with Tourism businesses within the South West to promote water efficiency initiatives to reduce water consumption within the tourism sector.
We would welcome any bids for funding to deliver water efficiency within the Non-Household (NHH) sector – specifically Tourism, within our region. southwestwater.co.uk/commercial-services/bioresources/water-resources-market-opportunities/
Clockwork Marketing has spent a quarter of a century fuelling the growth of hospitality businesses, with a focus on independent hotels and holiday parks. They understand the critical aspects of hospitality marketing, unfamiliar to industry outsiders, such as:
- How customers use hotel websites
- Current hospitality marketing trends
- Room yield and other industry KPIs
- Channel Managers & booking engines
- Google Analytics relating to hotels and holiday parks
- Shoulder months
Clockwork fuses this inside knowledge with ever creative marketing and unique growth strategies. The result? Businesses with strong personalities, clear voices and the right tools to convert interest into direct revenue.
In the digital world, Online Travel Agents are giants. Clockwork helps properties take bookings back and strengthen their independence from the OTAs.
They are the marketing force behind some nationally respected tourism brands, and provide a complete service, including – web design, SEO, digital marketing, direct mail, email marketing, branding, marketing management (inc social media) and copywriting.
As the premier name in handmade crystal and glass, Dartington is well regarded and highly experienced in the supply of exclusive designs, business gifts and presentation pieces. As the only factory scale producer in the UK we have retained a unique manufacturing and service capability that is used by a wide range of businesses and organisations to create a truly lasting impression.
As a leading Devon brand Dartington Crystal are delighted to create and supply the Devon Tourism Award pieces.
MiHi Digital has worked with more than 70 award winning tourism businesses from across the country over the past four years and built a proven track record when it comes to increasing website visitors, conversions and bookings for a wide range of accommodation providers.
They work with all tourism business on website design, search engine optimistation and social media management, as well as offering a wide range of training to business owners.
Tourism is the largest revenue generator in Devon. 90% of visitors to the county are domestic visitors, with the majority being independent and not coming through the travel trade. More than 465,000 visits were made to Devon by international visitors alone in 2015 – more than a 5% rise over 2014. This resulted in a total expenditure of nearly £164m, with an average spend per visit of £352. Around 25% of the workforce in the county relies on tourism in some way. Tourism is crucial to the economy and prosperity of Devon. Visit Devon CIC exists as the destination marketing organization for Devon, with the aim of making Devon the place to visit.
Owens love coffee, especially sustainably sourced coffee. We started roasting in 2010 and from day one we have insisted on using the finest, 100% organic and Fair trade beans. Since then we have been perfecting our technique in our dedicated roastery in South Devon.
Our award winning coffee is always roasted to order in our Loring Roaster and we are meticulous about the freshness and flavour of each and every bean.
We love to work with businesses who care about fresh, sustainable produce, Owens are delighted to be sponsoring this years awards for Best Cafe category!
Ignyte Ltd is a sales agency offering telephone and face-to-face sales by a team of experienced salespeople across a range of business sectors and profiles.
The team pride themselves on their professional yet conversational approach to the sales process, understanding the client’s needs and objectives while ensuring that they are aware of the return on investment and opportunity for their business. Customer service is a key driver to the team and we always ensure that our customers are given the correct tools to make an informed decision.
Westward M S Ltdwww.westwardmarketing.co.uk
With over 40 years experience and a passion to promote the region, Westward is the leading marketing distribution company. Providing a bespoke, in-depth service across Devon and into the neighbouring counties, we work our absolute hardest to promote the attractions, activities and events that make this part of the country so unique.
Whether you require a widespread campaign using a million leaflets, a more targeted promotion using ten thousand, or would like to appear in one of our publications, or on the App; we can provide unrivalled experience and offer friendly, specialist advice regarding your campaign.
Soundview creates marketing videos and Virtual Reality experiences for South West destination and tourism businesses using the latest cutting edge video, immersive, VR/360 and drone technology. We deliver award-winning promotional films that reach millions of global viewers. Whether for websites, television advertising campaigns, social media, events or immersive tours, we connect you with your customers.
By working closely with our clients, we ensure each film tells a unique story that reflects the quality of what`s on offer. We combine excellent storytelling, the latest innovations and the highest production values, to turn viewers into visitors.
"It was your video that made Tree Top Escapes a success in the first year...100% occupancy." Tree Top Escape, Millbrook Estate, North Devon.
"Thank you for a great job that has without a doubt has seen our bookings increase this year and been a very worthwhile investment." Petruth Paddocks,Campsite, Cheddar, Somerset.
To find out more contact Gareth on 01752 516038 07831548604 firstname.lastname@example.org
Bays Brewery is a multiple award winning, family run business based in Torbay, on the Devon coast. Our passion is to brew premium products using the finest local ingredients whilst supporting the community and protecting the environment.
Our products are delivered to pubs, restaurants and shops all over the South West and further afield which firmly establish us as one of the region’s top breweries.
A true spirit of discovery, Plymouth gin is a connoisseur’s gin boasting complex flavours and smooth texture underpinned by a rich and vibrant history. Hand-crafted and batch-made using the same recipe since 1793, the artisanal gin has continually been favoured amongst the world’s best bartenders as well as the British Royal Navy.
With a history dating back to the early 15th Century, encompassing the old Black Friar monks, the renowned Mayflower voyage to the New World and the iconic birth of the cocktail era, Plymouth gin is a historic spirit waiting to be discovered.
A unique and flexible skincare brand from natural and organic ingredients that harness the many therapeutic uses of plant essences and essential oils, not just for their topical benefits on the skin, but also for their effect on the mind and the body. The range is carefully structured so that the adaptogenic properties of the ingredients allow the individual products to be used separately and together, giving different levels of support for a variety of skin types.
Their range of courses for professional therapists aim to provide bespoke training for individuals and teams who wish to adapt their business to benefit from the growing interest in and demand for high quality natural and organic products.
Clockwork Audio Systemsclockworkaudio.co.uk/
Based in the South West of England and with over 30 years industry experience, we are able to provide complete production services for any type of event large or small including:
We also offer Commercial installation & sales, a range of Audio and Lighting equipment for sale and hire, Cables, Lamps, Tape, Fog/Haze fluids and Connectors.
Anytime is an innovative online booking and management software, powering the outdoor holiday market around the clock. We support hundreds of campsites, holiday parks, glamping sites, motorhome hire businesses and holiday let agencies all around the UK. Our multi-accommodation focus is one of our key differentiators in this market, along with our reputation for having the fastest and highest quality support.
Save precious time with automation, live availability and payments, intuitive dashboard and reporting, and integrated guest services. Drive up sales using our carefully selected partnerships with leading distributors like campsites.co.uk, Cool Camping, Pitch Up, TXGB and Rentals United. If you need a new website, create one with our new drag and drop website builder - beautiful results with no need to code! Fully supported from our HQ in Cornwall, our cloud-based platform is mobile-friendly and is racked, stacked and packed with all the tools a busy holiday business needs to stand out and thrive
As a global leader in payments, Worldpay from FIS offers simple, seamless payment solutions to help businesses drive commerce and deliver better customer experiences. Serving 1M merchant locations globally and processing 75B transactions annually, Worldpay offers business expertise, data-driven insights, and innovative products to help support businesses who are looking to modernize and reach new markets.
By working with you, for you, and by your side, we aim to help you harness opportunities, address challenges, and meet emerging needs. With Worldpay from FIS as your partner, you have access to a range of payment technology products and experts to help support you.
· 24/7 UK based support
· Technical expertise
· A range of payment products including virtual terminal and payment gateway
We are here to support you through your business journey and to enable you with the right payments solutions for your business and to enhance the experience for your customers. Whether you are looking to change providers or get more out of your payment technology we are here to help.
Join us by 31 March 2021 and receive a £100 pre-paid card. T&Cs and eligibility criteria apply, please contact Kevin Smith on email Kevin.Smith2@fisglobal.com or call 07880 457 673 for more information about this offer and to also help you explore the world of payments with Worldpay from FIS.
pkf Francis Clarkwww.pkf-francisclark.co.uk
PKF Francis Clark is a firm of chartered accountants and business advisers based in the South West.
We are passionate about the client being central to everything that we do and are constantly trying to exceed their expectations. Our vision is shared ambition – we take time to understand a client’s business and will work with them to achieve their goals, making sure that we provide the right specialist advice for their individual needs.We are renowned for our range of expertise across multiple specialisms and sectors, including the Leisure and Tourism sector. Our clients have one point of contact but enjoy the peace of mind that should they need advice on a specific specialist area, we have the expertise in-house to be able to help quickly and efficiently.
Established in 1919, the firm has grown to 750 staff and 57 partners across eight offices (Bristol, Exeter, Plymouth, Poole, Salisbury, Taunton, Torquay and Truro).We are a member of PKF UKI which is ranked 10th in the Accountancy Age 2019 survey of top accountancy firms. This is an international network covering 150 countries and membership has allowed us to better support our clients both here in the UK and around the world, especially those with international and cross border interests.
Pear is the leading tourism, arts & events print distributor across the South West of England. Years of hard work, dedication and investment have resulted in their unrivalled networks to ensure their clients leaflets, brochures and posters reach their target markets.
As a result of Pear’s dedication, they work in close partnership with Visit Dorset, Visit Bristol, Visit Bath and Visit Somerset among other DMOs in the South West.
Pear are the only distributor with significant coverage in Supermarkets and Motorway Services (both Print and Digital). They are also the only distributor that guarantees 100% coverage of all graded Accommodation Providers and AirBnb style properties through their Covid-safe Visitor Packs.
Visit Exmoor works on behalf of businesses and partners to promote the Greater Exmoor area to visitors. It is the guardian of the Exmoor brand and works to promote the area including Exmoor National Park and North Devon.
Visit Exmoor represents 100+ businesses in North Devon and is thrilled to be a sponsor, believing passionately in the delivery of high-quality visitor experiences, showcasing the incredible tourism and hospitality businesses across the area. Visit Exmoor's key objective is to attract visitors year-round throughout the seasons, delivering marketing communications and building strategic partnerships to support tourism businesses.
Award winning Foxcombe Bakehouse produce cakes, biscuits and sweet snacks from the bakery on the farm in Devon, using only real ingredients, traditional recipes, no added preservatives and local fresh free-range eggs. All products are packed in a plastic free, compostable bag. Standard, on-the-go, gluten free and food service ranges available.
With over 120 years serving the region, Buckleigh is the largest independent laundry servicing the South West. Recognised as one of the most technologically advanced laundries in Europe, it is also very supportive of the environment: 85% of the water used in processing comes from Buckleigh's wells and the plant is surrounded by its own woodland.
At Hotel Perfect we don’t just sell software, we use our collective experience and extensive knowledge of technology to bring you an all-encompassing hospitality package. Our range of products include a Property Management System (PMS), Direct Online Booking Engine, Channel Management, Hospitality EPoS, Dashboard Reporting, Guest Relationship Management; and an array of APPS and additional products and services to help maximise revenue and increase efficiency.
A well-established company based in the South West providing specialist IT solutions to the hospitality industry throughout the UK.
Forthglade have made natural dog food in the heart of Devon since 1971, using only the finest ingredients sourced from the UK where ever possible. With both complementary and complete foods, each with exceptionally high meat content, the nourishing recipes are hypo allergenic and free from junk and fillers. Forthglade is proud to make wholesome delicious meals for pets that is tail-waggingly good. For further information visit our website
Stephens Scown LLP is an award-winning legal firm with offices in Exeter, Truro and St Austell. It has over 290 staff, including more than 50 partners, and is one of the largest law firms in Devon and Cornwall, offering a broad range of expert business and personal legal services, as well as expertise in a number of key market sectors including holiday parks, food and drink, agriculture, renewable energy and mining.
Founded in 1938, Stephens Scown is consistently ranked highly in the UK’s top two independent legal guides, Chambers and Legal 500 and was named one of the Sunday Times 100 Best Medium Sized Companies to Work For 2019, ranked at number 44 – the fifth consecutive year they have made it into the top 100. Clients range from individuals to SMEs, FTSE and international companies.
As one of the most established and well respected firms of Surveyors, Vickery Holman deliver property consultancy services across the South West. With offices in Truro, Plymouth, Exeter and Bristol they deliver local expertise within the region to their regional and national clients. Regulated by the Royal Institution of Chartered Surveyors their local experts offer a full range of services and specialise within the leisure industry to provide:-
Commercial sales, acquisitions as well as business rates consultancy for hotels, holiday parks and self-catering complexes;
Service charge administration and management for commercial property and holiday parks;
Valuation for secured lending, accounting and tax purposes;
Building surveying services including surveys for purchase, project management and planned maintenance and new developments.